Who We Are
meetsowl.ai is operated by WHO AI LLC, a Wyoming S-Corporation.
EIN: 41-4760878 | 30 N Gould St Ste R, Sheridan, WY 82801 | align@8owls.ai
What We Collect
When you use meetsowl.ai, we collect:
- Contact information: Your email address or phone number, provided when you start a conversation. This identifies you across sessions so SOWL can remember you.
- Voice conversation data: Transcripts of your conversations with SOWL. These are used to personalize your experience and improve SOWL's ability to be present with you.
- Session data: Time, duration, and frequency of your sessions.
- Usage metrics: How SOWL responded to you — not to judge you, but to improve the quality of your conversations over time.
How We Use Your Data
We use your data to:
- Remember you across sessions (SOWL builds a relationship with you, not just a chat history)
- Personalize your experience — SOWL learns how you specifically open, what lands, what doesn't
- Improve SOWL's quality — transcripts may be used to train SOWL to be more present with people like you
- Maintain your free hour and process subscription payments if you choose to continue
We do not sell your data to third parties. We do not use your data for advertising.
Your Data, Your Rights
You have the right to:
- Access: Request a copy of all data we hold about you
- Delete: Request complete deletion of your data (honored within 24 hours)
- Export: Receive your conversation history and profile in a portable format
- Opt out: Stop your data from being used for SOWL training (email us)
To exercise any of these rights: align@8owls.ai
How We Protect Your Data
- All conversations are encrypted in transit (TLS)
- Your private data is isolated per-user — no other user can access your conversation history
- We do not store payment information (handled by Stripe)
- Voice sessions are processed through ElevenLabs (see their privacy policy for voice data handling)
Data Retention
- Conversation transcripts: retained for personalization; deleted on request
- Contact information: retained until you request deletion
- Session metadata: retained for service operation and billing
- Raw audio: not stored (ElevenLabs processes audio in real-time)
Third Parties
We use the following services:
- ElevenLabs: Voice AI infrastructure (voice.elevenlabs.io/privacy)
- Anthropic: AI language model (anthropic.com/privacy)
- Supabase: Database infrastructure (supabase.com/privacy)
- Stripe: Payment processing (stripe.com/privacy)
AI Transparency
SOWL is an AI. It is not a human therapist, counselor, or medical professional. Conversations with SOWL are not therapy and should not replace professional mental health support. SOWL is a presence-first AI companion designed to help you feel less alone — not to diagnose, treat, or prescribe.